Effective Date: ___________________

Welcome, and thank you for choosing this empathetic listening service. This agreement explains what you can expect from our conversations and outlines the responsibilities of both the listener and the user. Please read it carefully before participating.

This service provides a safe, compassionate, and nonjudgmental space for individuals to express their thoughts, feelings, and experiences. The purpose is to offer emotional support through active listening and encouragement.

This service is not therapy, counseling, mental health treatment, legal advice, financial advice, or medical care.

As your empathetic listener, I will:

• Listen with compassion, respect, and without judgment. 
• Treat you with kindness and dignity. 
• Maintain confidentiality within ethical and legal limits. 
• Respect your personal beliefs, values, and experiences. 
• Allow you to share at your own pace. 
• Encourage honest and open communication. 
• Support you without attempting to diagnose or treat mental health conditions. 

By using this service, you understand that the listener:

• Is not acting as a licensed therapist, psychologist, psychiatrist, attorney, or medical professional (unless explicitly stated). 
• Does not diagnose or treat mental health conditions. 
• Does not prescribe medication or provide medical advice. 
• Does not guarantee solutions or specific outcomes. 
• Does not provide emergency or crisis intervention. 

Your privacy is important.

Information shared during our conversations will be kept confidential except when disclosure is required because:

• There is an immediate risk of serious harm to yourself or another person. 
• Abuse or neglect must be reported under applicable law. 
• A court order or other legal requirement requires disclosure. 

If any of these situations arise, appropriate steps may be taken to protect those involved.

By participating, you agree to:

• Communicate respectfully. 
• Provide truthful information to the best of your ability. 
• Understand the purpose and limitations of empathetic listening. 
• Respect scheduled appointment times. 
• Notify the listener if you need to cancel or reschedule. 
• Seek professional help when appropriate. 

This service is not appropriate for emergencies.

If you are experiencing:

• Thoughts of suicide or self-harm 
• Thoughts of harming someone else 
• A medical emergency 
• A mental health crisis 
• Immediate danger 

Please contact your local emergency services or an appropriate crisis resource immediately.

To maintain a safe environment, abusive, threatening, discriminatory, sexually inappropriate, or harassing behavior toward the listener will not be tolerated and may result in the immediate termination of the conversation or future services.

If applicable:

• Payment is due according to the agreed-upon pricing before or at the time of service unless other arrangements have been made. 
• Missed appointments are NON-REFUNDABLE!
• If "allotted appointment time" goes over "allotted time" there will be a $1 dollar per-minute charge for each minute there after "allotted scheduled time."
• If you fail to pay overages within 7 days, services with Findyou will be terminated. 

Participation in this service is entirely voluntary. You may end the conversation at any time. Likewise, the listener reserves the right to end a session if the interaction becomes unsafe, abusive, or falls outside the scope of empathetic listening.

By using this service, you acknowledge that:

• You have read and understood this User Agreement. 
• You understand that this service provides emotional support through empathetic listening only. 
• You understand that it is not a substitute for professional mental health, medical, legal, or emergency services. 
• You voluntarily choose to participate under these terms. 

Client Name: _______________________________________

Signature: _________________________________________

Date: _______________________

Before services can begin and to legally protect our staff at Findyou please review, print, sign and email a copy to the email provided and someone from Findyou will be in contact with you shortly. (An easy way if you are using your phone is to screen shot the USER AGREEMENT, print, sign, snap a picture and email to Findyou. OR screen shot, go into your photos to which the screen shot of this agreement would be and located. Edit the picture and manually sign the agreement, save and send as attachment in your email.)

In the email you provide, please present your name, or name of person/s you'd like us to contact with proper contact information.

PLEASE NOTE: IF YOU ARE PAYING FOR FINDYOU SERVICES FOR A FRIEND OR LOVED ONE, THEY TO WILL NEED TO SIGN OUR USER AGREEMENT BEFORE WE BEGIN.

findyou@findyouhub.com