EMPATHETIC PEER LISTENER AND ENCOURAGER

"WE LISTEN AND WE DON'T JUDGE"

Do you or someone you know need words of encouragement? A safe space to vent and feel validated

Send a loved one who's struggling words of encouragement

Be a difference maker. be kind.

Illustration explaining three types of empathy with definitions and a heart symbol.

Expert Empathetic Encourager

An empathetic listener is a person who makes others feel truly heard. They listen not just to respond, but to understand. Through patience, kindness, and genuine interest, they acknowledge another person's feelings and perspectives, offering support and understanding without criticism or dismissal. Their presence helps build trust, connection, and emotional comfort.

An empathetic encourager is a person who combines compassion with positivity. They listen with understanding, recognize the feelings and struggles of others, and provide thoughtful encouragement that helps people feel supported and capable. Their words and actions foster confidence, remind others of their worth, and inspire them to keep moving forward, even during difficult times.

"Your effort, perseverance, and courage are making a difference, even when the results are not immediately visible. Better days are ahead, and you have what it takes to reach them."

I am here to hold space for you as an empathetic peer listener. Whether you need to vent, process a difficult day, or simply feel heard without judgment, I am ready to listen. Core Ground Rules for Our Conversation; • No Fixing or Advising: I will not jump straight into problem-solving unless you specifically ask for advice.

• Judgment-Free Zone: Bring whatever you are feeling—sadness, frustration, or confusion—without fear of criticism.

• Focus on Your Feelings: I will tune in to the emotional core of what you are sharing, not just the logical facts.

(Note: While I am here to provide a supportive peer ear, please keep in mind that peer support is not a replacement for professional therapy or crisis intervention. If you are in immediate distress, free resources are available via the 988 Suicide & Crisis Lifeline.)

How We Can Proceed If you want to dive in, let me know:

• What is on your mind today?

• Do you prefer that I just listen quietly and validate your feelings, or would you like me to ask gentle, open-ended questions to help you talk it out?

• Do you prefer text-based chat or voice calls?

$10 for short check-ins or messaging. $30 for a 30 minute voice call ($1.00 per minute there after) $60 for a 60 minute voice call. ($1.00 per minute there after)

About FindYou

PLEASE READ BEFORE YOU PROCEED!

Rules for Being an Empathetic Listener

1. Listen Without Judgment

Accept the person's thoughts and feelings without criticizing or condemning them.
Avoid making assumptions about their experiences.
Respect differences in beliefs, values, and perspectives.

2. Maintain Confidentiality

Keep conversations private unless:
- The person gives permission to share.
- There is a risk of serious harm to themselves or someone else.
- You are legally required to report certain situations (if applicable to your role).

3. Be Fully Present

Give the speaker your undivided attention.
Minimize distractions.
Maintain appropriate eye contact (when in person) and use attentive body language.

4. Listen More Than You Speak

Allow the person to express themselves without interrupting.
Use silence when appropriate.
Ask thoughtful, open-ended questions instead of dominating the conversation.

5. Validate Feelings

Acknowledge emotions without necessarily agreeing with every opinion or action.
Examples:
- "That sounds incredibly difficult."
- "I can understand why you feel that way."

6. Avoid Giving Unsolicited Advice

Don't immediately try to "fix" the problem.
Ask:
- "Would you like me to just listen, or would you like help thinking through solutions?"

7. Respect Boundaries

Never pressure someone to share more than they're comfortable sharing.
Honor their emotional and personal boundaries.
Know your own limits as a listener.

8. Practice Empathy, Not Sympathy

Empathy means trying to understand and connect with another person's experience.

9. Be Honest

Don't promise outcomes you can't guarantee.
Don't pretend to have answers you don't have.
If you don't understand something, ask respectfully.

10. Stay Calm During Difficult Conversations

Remain patient when emotions run high.
Avoid reacting defensively or emotionally.
Offer reassurance through your presence rather than your opinions.

WHEN TO REFER

Know When to Refer

An empathetic listener is NOT a replacement for a licensed mental health professional.

Encourage professional help if someone:

Expresses thoughts of suicide or self-harm.
Threatens harm toward others.
Experiences severe depression, anxiety, or trauma that requires specialized care.
Appears unable to care for themselves or is in immediate danger.

In an emergency, encourage them to contact local emergency services or an appropriate crisis service immediately.

OUR PLEDGE

Empathetic Listener's Pledge

I will listen with compassion, respect, and without judgment. I will honor confidentiality within ethical and legal limits, respect personal boundaries, validate emotions without trying to control them, and recognize when someone needs support beyond what I can provide. My goal is to create a safe space where every person feels heard, valued, and respected.

EMPATHETIC USER AGREEMENT

Empathetic Listener User Agreement

Effective Date: ___________________

Welcome, and thank you for choosing this empathetic listening service. This agreement explains what you can expect from our conversations and outlines the responsibilities of both the listener and the user. Please read it carefully before participating.

Purpose of the Service

This service provides a safe, compassionate, and nonjudgmental space for individuals to express their thoughts, feelings, and experiences. The purpose is to offer emotional support through active listening and encouragement.

This service is not therapy, counseling, mental health treatment, legal advice, financial advice, or medical care.

What You Can Expect

As your empathetic listener, I will:

Listen with compassion, respect, and without judgment.
Treat you with kindness and dignity.
Maintain confidentiality within ethical and legal limits.
Respect your personal beliefs, values, and experiences.
Allow you to share at your own pace.
Encourage honest and open communication.
Support you without attempting to diagnose or treat mental health conditions.

What This Service Does Not Provide

By using this service, you understand that the listener:

Is not acting as a licensed therapist, psychologist, psychiatrist, attorney, or medical professional (unless explicitly stated).
Does not diagnose or treat mental health conditions.
Does not prescribe medication or provide medical advice.
Does not guarantee solutions or specific outcomes.
Does not provide emergency or crisis intervention.

Confidentiality

Your privacy is important.

Information shared during our conversations will be kept confidential except when disclosure is required because:

There is an immediate risk of serious harm to yourself or another person.
Abuse or neglect must be reported under applicable law.
A court order or other legal requirement requires disclosure.

If any of these situations arise, appropriate steps may be taken to protect those involved.

User Responsibilities

By participating, you agree to:

Communicate respectfully.
Provide truthful information to the best of your ability.
Understand the purpose and limitations of empathetic listening.
Respect scheduled appointment times.
Notify the listener if you need to cancel or reschedule.
Seek professional help when appropriate.

Crisis and Emergency Situations

This service is not appropriate for emergencies.

If you are experiencing:

Thoughts of suicide or self-harm
Thoughts of harming someone else
A medical emergency
A mental health crisis
Immediate danger

Please contact your local emergency services or an appropriate crisis resource immediately.

Respectful Conduct

To maintain a safe environment, abusive, threatening, discriminatory, sexually inappropriate, or harassing behavior toward the listener will not be tolerated and may result in the immediate termination of the conversation or future services.

Scheduling and Payments

If applicable:

Payment is due according to the agreed-upon pricing before or at the time of service unless other arrangements have been made.
Missed appointments are NON-REFUNDABLE!
If "allotted appointment time" goes over "allotted time" there will be a $1 dollar per-minute charge for each minute there after "allotted scheduled time."
If you fail to pay overages within 7 days, services with Findyou will be terminated.

Voluntary Participation

Participation in this service is entirely voluntary. You may end the conversation at any time. Likewise, the listener reserves the right to end a session if the interaction becomes unsafe, abusive, or falls outside the scope of empathetic listening.

Acknowledgment

By using this service, you acknowledge that:

You have read and understood this User Agreement.
You understand that this service provides emotional support through empathetic listening only.
You understand that it is not a substitute for professional mental health, medical, legal, or emergency services.
You voluntarily choose to participate under these terms.

Client Name: _______________________________________

Signature: _________________________________________

Date: _______________________

PRINT, SIGN, FORWARD TO EMAIL PROVIDED

Before services can begin and to legally protect our staff at Findyouhub please click the link below OR the QR code and it will take you to review the user agreement. Print, sign and email a copy to the email provided and someone from Findyouhub will be in contact with you shortly. In the email you'll provide, please present your name, or name of person/s you'd like us to contact with proper contact information.

(AFTER SIGNING THE AGREEMENT, THE EASIEST WAY TO SEND THE USER AGREEMENT TO US:

1: PRINT, READ, SIGN.

2. USE YOUR SMART PHONE TO TAKE A CLEAR, LEGIABLE PICTURE OF THE AGREEMENT

3. SEND IN EMAIL)

We are working on a better way to do this. Please be patient.

PLEASE NOTE: IF YOU ARE PAYING FOR FINDYOUHUB SERVICES FOR A FRIEND OR LOVED ONE, THEY TO WILL NEED TO SIGN OUR USER AGREEMENT BEFORE WE BEGIN.

https://pdflink.to/591e49d3/

findyou@findyouhub.com

CLICK FOR QR CODE

CALLS

PLEASE NOTE: All calls ARE and WILL be recorded for educational and quality purposes. Your privacy is important to us, and any recordings will be handled confidentially in accordance with our privacy policy. If you have any questions about call recording, please let us know before we begin."

Privacy Policy

At [FINDYOU], your privacy is important to us. We are committed to protecting the personal information you share while providing a safe, respectful, and compassionate listening experience.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our empathetic listening services.

Information We Collect

We may collect the following information:

Your name (or preferred name)
Email address
Phone number
Appointment and scheduling information
Payment information (processed through a secure third-party payment provider)
Notes necessary to provide services
Audio recordings of calls (if applicable and with appropriate notice or consent where required by law)
Communications sent through email, text message, or contact forms

You are never required to share information beyond what you are comfortable discussing.

How We Use Your Information

We use your information to:

Schedule appointments
Communicate with you regarding services
Process payments
Improve the quality of our services
Maintain accurate business records
Respond to questions and requests
Comply with legal obligations

We do not sell or rent your personal information to third parties.

Confidentiality

Conversations are treated with respect and confidentiality.

Information shared during sessions will not be disclosed except:

With your written permission.
When disclosure is required by law.
When there is a reasonable belief that someone is at immediate risk of serious harm.
When required to comply with a valid court order or other legal obligation.

Please note that this service is not protected by therapist-client privilege unless the listener is a licensed professional acting in that capacity.

Call Recordings

If calls are recorded:

You will be informed before recording begins, as required by applicable law.
Recordings are used only for purposes such as quality assurance, training, documentation, or dispute resolution.
Recordings are stored securely and access is limited to authorized personnel.
Recordings are retained only as long as reasonably necessary or as required by law, then securely deleted.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Payment Information

Payments are processed through secure third-party payment processors. We do not store your full credit or debit card information on our systems.

Mon	11:00 am – 05:00 pm
Tue	11:00 am – 05:00 pm
Wed	11:00 am – 05:00 pm
Thu	11:00 am – 05:00 pm
Fri	11:00 am – 05:00 pm
Sat	11:00 am – 05:00 pm
Sun	Closed

EMPATHETIC PEER LISTENER AND ENCOURAGER

Be a difference maker. be kind.

Expert Empathetic Encourager

Find out why our clients love us!

Pricing Here

About FindYou

PLEASE READ BEFORE YOU PROCEED!

Rules for Being an Empathetic Listener

1. Listen Without Judgment

2. Maintain Confidentiality

3. Be Fully Present

4. Listen More Than You Speak

5. Validate Feelings

6. Avoid Giving Unsolicited Advice

7. Respect Boundaries

8. Practice Empathy, Not Sympathy

9. Be Honest

10. Stay Calm During Difficult Conversations

WHEN TO REFER

Know When to Refer

OUR PLEDGE

Empathetic Listener's Pledge

EMPATHETIC USER AGREEMENT

Empathetic Listener User Agreement

Purpose of the Service

What You Can Expect

What This Service Does Not Provide

Confidentiality

User Responsibilities

Crisis and Emergency Situations

Respectful Conduct

Scheduling and Payments

Voluntary Participation

Acknowledgment

PRINT, SIGN, FORWARD TO EMAIL PROVIDED

CALLS

Privacy Policy

Information We Collect

How We Use Your Information

Confidentiality

Call Recordings

Data Security

Payment Information

Contact Us

Tell us how we can assist you.

"WE LISTEN AND WE DON'T JUDGE"

"Let all that you do be done in love"

Hours - office will be closed July 11th-19th and will resume normal business hours 7/20/26

Social

This website uses cookies.